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How Engaging Certain Individuals Can Change Culture for Everyone

Summary:
On March 1, 2021, as part of its series focusing on culture and conduct in the financial services industry, the New York Fed hosted a virtual event to explore how and why norms and biases change, the role of leaders and institutions in driving that change, and why motivations matter. The event featured perspectives from Erika Irish Brown of Goldman Sachs, Lasana Harris of the UCL Department of Experimental Psychology, and Betsy Levy Paluck of Princeton University; and was moderated by Teresa Torres of the New York Fed. In this excerpt, Betsy Levy Paluck recounts a study that examines culture change and widespread behavior change. For more information, visit nyfed.org/governance-and-culture.

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On March 1, 2021, as part of its series focusing on culture and conduct in the financial services industry, the New York Fed hosted a virtual event to explore how and why norms and biases change, the role of leaders and institutions in driving that change, and why motivations matter.



The event featured perspectives from Erika Irish Brown of Goldman Sachs, Lasana Harris of the UCL Department of Experimental Psychology, and Betsy Levy Paluck of Princeton University; and was moderated by Teresa Torres of the New York Fed.



In this excerpt, Betsy Levy Paluck recounts a study that examines culture change and widespread behavior change.



For more information, visit nyfed.org/governance-and-culture.
New York Fed
The Federal Reserve Bank of New York was incorporated in May 1914 and opened for business in November later that year. To commemorate the New York Fed’s centennial, take a look at the people and events that helped shape our history.

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