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Podcast S3E9: "Reforming the Financial Services Industry" with Mikael Down

Summary:
The third season of the New York Fed's Bank Notes podcast focuses on "Banking Culture Reform: Norms, Mindsets, and Decision-Making." Season 3, Episode 9: "Reforming the Financial Services Industry" is available to listen to here in full. Mikael Down worked as the Executive Director for Assessment and Insights at the Financial Services Culture Board, an industry body that assesses culture at financial institutions in the UK and helps to design cultural interventions at member firms. In this episode of "Banking Culture Reform: Norms, Mindsets, and Decision-Making," Mikael shares his perspective on how cultural norms in the UK banking sector have evolved in recent years, including the pandemic’s impact on firms’ relationships with their employees. All three seasons of Bank Notes are

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The third season of the New York Fed's Bank Notes podcast focuses on "Banking Culture Reform: Norms, Mindsets, and Decision-Making."



Season 3, Episode 9: "Reforming the Financial Services Industry" is available to listen to here in full.



Mikael Down worked as the Executive Director for Assessment and Insights at the Financial Services Culture Board, an industry body that assesses culture at financial institutions in the UK and helps to design cultural interventions at member firms. In this episode of "Banking Culture Reform: Norms, Mindsets, and Decision-Making," Mikael shares his perspective on how cultural norms in the UK banking sector have evolved in recent years, including the pandemic’s impact on firms’ relationships with their employees.



All three seasons of Bank Notes are available at nyfed.org/podcast, as well as wherever listeners get their podcasts.
New York Fed
The Federal Reserve Bank of New York was incorporated in May 1914 and opened for business in November later that year. To commemorate the New York Fed’s centennial, take a look at the people and events that helped shape our history.

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